Summary of this review
The customer service was excellent—helpful and friendly.
Sams-eA week ago
★★★★★·Kuala Lumpur·7.9
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or just type it — “around the 20th, three nights”
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Located opposite Hartamas Shopping Centre, Dorsett Hartamas Kuala Lumpur offers elegant rooms with free WiFi, a 24-hour front desk, and around the clock security. Modernly furnished rooms feature air-conditioning, flat-screen TVs, minibars, and ironing facilities. The hotel is 2.1 km from 1 Mont Kiara and 2 km from Publika Shopping Gallery, with on-site parking available at a surcharge near Sultan Abdul Aziz Shah Airport.
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How guests rate the property, aspect by aspect.
Summary of this review
The customer service was excellent—helpful and friendly.
Sams-e·A week ago
The staff were great, the location was good, and the room was comfortable. Thanks. I’m not sure if new or fresh sheets were put in for us.
Frankee·A week ago
The staff were very nice, especially Mr. Arshad, Ms. Fara, and Mr. Hilmi. The wash basin in the bathroom was too small, and the tray placed near it was inconvenient.
Mohammed·A week ago
The staff were excellent and super helpful.
Ali·A week ago
I was thrilled with the experience, especially when the male staff member named Adry (if I’m not mistaken) handed my daughter a complimentary breakfast—thanks for that kind gesture! The only hiccup was that my room didn’t have a pencil or notepad, which are usually supplied; I rarely need them, but the one time I did, they were missing.
Siti·2 weeks ago