Crystal Aura Aqua Collection - Ultimate All Inclusive

“Generelt godt, men har plads til mange forbedringer.”

The Turkish a‑la‑carta restaurant was fantastic, as was the spa area, but the Italian a‑la‑carta restaurant had nothing to do with Italian food and is not recommended; the beds are very hard; there are too few coffee machines at breakfast; the staff generally speak poor English; drink menus should be laminated and identical in all bars; it shouldn’t be possible to leave towels by the pool before it opens; the soda we bought at the on‑site supermarket had expired over a year ago and was undrinkable.

Jeanet·2 weeks ago

I stayed near the beach, just a short walk across the hotel grounds. The resort has an adults‑and‑kids water park with three slides, and there are sun‑shaded loungers on the private beach. Multiple pools offer loungers and sun‑shades, and the bars and restaurants serve juices, cocktails, and strong drinks. The grounds are well‑kept with palm trees. Evening entertainment for both kids and adults includes discos. Walking to the town centre is easy, it’s not far. The restaurants serve good food every day—fish, chicken, meat, vegetables, pastries, and Turkish sweets. The staff are friendly and helpful whenever possible. However, the smell of grilled fish permeates both the beach and the hotel, which made it hard to enjoy the sea air. Smoking isn’t confined to designated areas; guests smoke on the beach and on balconies, so we had to close our balcony door when smokers started near our room. When we checked in, there were no slippers, bathrobes, or a kettle with tea supplies, so we had to ask for them. In the mornings and all day, guests occupy the loungers with towels and pebbles, so it was often difficult to find a free spot. The beach is crowded, and the cabins are close together.

Galina·3 weeks ago

The kids club was great and my child loved it. The reception staff were very friendly and helpful, and there were evening shows for adults and kids. The property was dirty everywhere; rooms weren’t cleaned properly, so we had to mop the floor ourselves. Staff serving food or drinks were often rude. The hotel probably needs a renovation and a general makeover.

Sergejs·A month ago

“Nie wieder diesem Hotel”

The seven‑day stay in the hotel room was bad. Many Russians and the staff were unfriendly. The rooms had many broken items—door locks, shower heads, televisions, and mold. The last guests even left excrement in the rooms.

Duran·A month ago

“Загалом чудовий відпочинок: гарне море, доглянута територія, багато басейнів, смачна їжа та хороше розташування. Є певні”

I really liked the hotel, its grounds and location. It’s next to the sea, has its own beach and many pools. The area is green and well‑maintained, with plenty of places to relax. I enjoyed the wide variety of food and drinks, as well as the different daytime activities. The staff were generally friendly and attentive. I especially appreciated the good location—close to the centre of Kemer, so it’s easy to stroll around the city in the evening. Nearly 80 % of the guests we met at the hotel were Russian tourists.

Diana·A month ago