They didn’t give me a towel or toilet paper, and there was no hot water when I wanted to shower.
MartinezA month ago
Just a moment…
Santiago·4.5
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or just type it — “around the 20th, three nights”
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10 m² · 3 double beds and 1 single bed
6 m² · 1 double bed
9 m² · 3 single beds
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Ccapaq Wasi in Cusco offers spacious family rooms with private or shared bathrooms, seating areas, and TVs. Free Wi‑Fi, concierge, and bilingual reception enhance comfort. Located in the historic city centre, it is a 3‑minute walk to the Cathedral, 300 m to the Main Square, and 5 minutes to Santa Catalina. Nearby attractions include the Inka Museum and La Merced Church.
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How guests rate the property, aspect by aspect.
They didn’t give me a towel or toilet paper, and there was no hot water when I wanted to shower.
Martinez·A month ago
They provided good sheets, but I never received my payment receipt and the bathroom was in poor condition.
Jesus·A month ago
The sheets were clean, the location was good (close to the center), the staff were friendly, and I paid by card. However, when I arrived there were shared common areas with other units, the room was narrow and not the one I had booked on the website, the ceiling was damp‑stained, and the bathroom was the worst—there was no toilet seat or seat cover, the hot water was scorching and unregulatable, the door lacked a lower section letting all the smells drift in, and the bathroom already smelled bad on arrival. It was noisy when people walked upstairs and down the hallway. At checkout they tried to charge me $48 instead of the $35 listed online; I had to show the reservation for them to adjust it. I’ll upload photos of the bathroom, now I understand why it wasn’t there when I booked.
Caro·2 months ago
The place is well‑situated, but the beds were very uncomfortable and in bad shape. On the last day we ran out of water for basic needs, and when I messaged the owner he never replied. It’s not worth the price.
Irais·3 months ago
Everything was great.
Carlos·4 months ago