They advertised a dog‑friendly policy, but at check‑in I was told pets were not accepted.
Freedom2create5 months ago
San Marcos La Laguna·7.1
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or just type it — “around the 20th, three nights”
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Cabañas de Tzununa offers elegant accommodations with garden or mountain views, private bathrooms, kitchenettes, and modern amenities. The hotel features an on-site restaurant, outdoor seating area, garden, and outdoor fireplace. Located near Volcano Atitlan and La Aurora Airport, guests can enjoy fishing, yoga, and hiking. Shuttle service, daily housekeeping, and room service are provided.
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How guests rate the property, aspect by aspect.
They advertised a dog‑friendly policy, but at check‑in I was told pets were not accepted.
Freedom2create·5 months ago
The service was excellent, the room was very comfortable and picturesque, but the area and land access could be better.
Pablo·6 months ago
The manager texted me that if I gave a 5‑star rating he would give me free breakfasts; this feels very serious because the property was in a popular residential area with many stray dogs, making it dangerous at night and the passageways to the entrance were unlit. Additionally, I had to request housekeeping because there was no set cleaning schedule, and I found several large spiders, one especially big, with no one around to help me, so I realized I was completely alone in the building.
Loreto·8 months ago
The owner and staff were incredibly accommodating, and the property and gardens were beautiful.
Gary·8 months ago
Antonia was incredibly friendly, helpful and always ready to answer our questions, and the private dock that overlooks Lake Atitlan was a real plus; we also enjoyed a superb breakfast, and the hotel sits in one of the least tourist‑filled villages nearby, though the dogs next door sometimes barked for a long stretch during the night.
Bernard·8 months ago