Every room includes Flat-screen TV, View, Private bathroom, Free Wifi, Toilet, Bathrobe, Toilet paper, Towels, and 4 more
28 m² · 1 queen bed
Beds 8.9/10 · 88 guests mention them
27 m² · 1 queen bed
Beds 8.9/10 · 88 guests mention them
35 m² · 1 queen bed and 1 sofa bed · Suite
Beds 8.9/10 · 88 guests mention them
24 m² · 1 queen bed
Beds 8.9/10 · 88 guests mention them
52 m² · 1 queen bed and 1 full bed · Suite
Beds 8.9/10 · 88 guests mention them
32 m² · 1 queen bed · Suite
Beds 8.9/10 · 88 guests mention them
“Tra rigidità e confusione”
The hotel has huge potential: it sits in a strategic spot, the room was gorgeous with a lovely view, the dinner was excellent, and the front‑desk staff were very friendly despite a small slip‑up one evening. Improving communication would make the experience flawless. I believe hospitality also means giving guests all useful information for their stay without taking anything for granted. Unfortunately, I ran into several organizational issues: breakfast times were inconsistently communicated (first 7:00, then 6:30) and the buffet only opened at 8:00, which I found too late because I was already traveling. On the last day I couldn’t have breakfast because I only learned the night before that it wasn’t possible to get it early, making it impossible to plan my movements. I also received vague information about tours before I could see the printed program, and the transport pass was only handed over after I asked—never delivered to my companion. Finally, there was little transparency on extra costs, such as water at dinner and the city tax, which turned out to be €3.80 per person at checkout instead of the €2.80 indicated at booking. Given the strict enforcement of the hotel’s rules, it’s disappointing to see such disorganization in informing guests, which feels superficial.
The kitchen, room and bathroom, breakfast, and the owners were all great! The only downside was the shared balcony.
Tutto, dalla posizione allo staff e ai proprietari fantastici
“Da rifare”
The staff were welcoming even though they were always busy, tough as their culture but available. The kitchen was spacious, very good, and varied. Room cleanliness was average, and the spa and pool were smaller than the photos showed.
“Bellissima esperienza!”
The place looks gorgeous and spotlessly clean, and we really enjoyed the sweet‑and‑savory buffet breakfast packed with local goodies, plus the dinner menu that changes every night. Parking is handy right next to the hotel entrance, and the spa is a special treat for guests. The train station is just a 5‑minute walk and connects to all of Val Pusteria, making it super convenient to explore the main spots. Thanks to the Leitner family for their daily work – they make you feel truly pampered! The only downside was the open‑plan bathroom with glass walls, which didn’t offer much privacy, but my partner and I got used to it.
“Tra rigidità e confusione”
The hotel has huge potential: it sits in a strategic spot, the room was gorgeous with a lovely view, the dinner was excellent, and the front‑desk staff were very friendly despite a small slip‑up one evening. Improving communication would make the experience flawless. I believe hospitality also means giving guests all useful information for their stay without taking anything for granted. Unfortunately, I ran into several organizational issues: breakfast times were inconsistently communicated (first 7:00, then 6:30) and the buffet only opened at 8:00, which I found too late because I was already traveling. On the last day I couldn’t have breakfast because I only learned the night before that it wasn’t possible to get it early, making it impossible to plan my movements. I also received vague information about tours before I could see the printed program, and the transport pass was only handed over after I asked—never delivered to my companion. Finally, there was little transparency on extra costs, such as water at dinner and the city tax, which turned out to be €3.80 per person at checkout instead of the €2.80 indicated at booking. Given the strict enforcement of the hotel’s rules, it’s disappointing to see such disorganization in informing guests, which feels superficial.
“Da rifare”
The staff were welcoming even though they were always busy, tough as their culture but available. The kitchen was spacious, very good, and varied. Room cleanliness was average, and the spa and pool were smaller than the photos showed.
The kitchen, room and bathroom, breakfast, and the owners were all great! The only downside was the shared balcony.
“Bellissima esperienza!”
The place looks gorgeous and spotlessly clean, and we really enjoyed the sweet‑and‑savory buffet breakfast packed with local goodies, plus the dinner menu that changes every night. Parking is handy right next to the hotel entrance, and the spa is a special treat for guests. The train station is just a 5‑minute walk and connects to all of Val Pusteria, making it super convenient to explore the main spots. Thanks to the Leitner family for their daily work – they make you feel truly pampered! The only downside was the open‑plan bathroom with glass walls, which didn’t offer much privacy, but my partner and I got used to it.
Tutto, dalla posizione allo staff e ai proprietari fantastici
