The staff’s attention was excellent at all times, but the room’s cleanliness was lacking; it wasn’t dirty, yet there was a lot of dust under the furniture.
GonzalezA month ago
Just a moment…
Bernal·7.7
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or just type it — “around the 20th, three nights”
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Hotel San Diego in Bernal features family rooms with private bathrooms, free toiletries, TVs, and private terraces or balconies for outdoor relaxation. Located 31 km from Querétaro International Airport and adjacent to a restaurant, it offers easy access to transport and dining. Guests benefit from attentive staff, room service, and a welcoming atmosphere that delivers excellent value and comfort.
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How guests rate the property, aspect by aspect.
The staff’s attention was excellent at all times, but the room’s cleanliness was lacking; it wasn’t dirty, yet there was a lot of dust under the furniture.
Gonzalez·A month ago
I liked the location, but the room was dirty and the sink had no water.
Karina·2 months ago
The view, terrace, and jacuzzi were great, and the bed was wide; however, the room had dust, the jacuzzi was filthy, and the towels were stained and old.
Boue·2 months ago
The location is excellent, yet the hotel needs upkeep; in room 1 the bed creaks, the room comes with a tub that used to be a jacuzzi but now isn’t fully assembled, so the plug isn’t tight and water leaks a bit, and there’s no chair inside; otherwise everything is great and the terrace is superb.
José·3 months ago
The service was outstanding, but the hotel sits on a main street where cars drive by constantly, creating a lot of noise that makes it hard to sleep.
Angel·4 months ago