The location is close to the airport. The services were lacking: no drinking water, no shampoo, and it wasn’t clean.
Padilla7 months ago
★★★★★·Manila·2.4
01
or just type it — “around the 20th, three nights”
02
03
Kiel 5‑Star Condo Hotel sits directly across Manila’s NAIA Terminal 3, offering air‑conditioned suites with private bathrooms, balconies, dining areas, sofa beds, refrigerators and flat‑screen TVs. Guests enjoy a year‑round outdoor pool, lush garden, spacious terrace, 24‑hour front desk, family rooms and room service. It’s 8 km from the airport, within walking distance of Newport Mall and 5 km from Mall of Asia Arena and Glorietta.
04
05
How guests rate the property, aspect by aspect.
The location is close to the airport. The services were lacking: no drinking water, no shampoo, and it wasn’t clean.
Padilla·7 months ago
There was absolutely nothing—this isn’t a hotel, it’s an apartment, so the title is completely misleading. The property was disgusting, nothing like the pictures. The door didn’t close, making it unsafe. Roaches were everywhere, the room had an awful smell, the bed sheets were stained, and the bathroom smelled terrible. The owner was cheeky, argued with me, and refused to give a refund. The title claims a 5‑star hotel, but it’s not a hotel and nowhere near 5 stars; I wouldn’t even give it one star.
Shirley·7 months ago
We waited 30 minutes because no one knew what was happening. We weren’t in the rooms we booked, and the room was terrible—noisy because the balcony door wouldn’t shut, and the pillow smelled. Our children were in a completely different building.
Steven·10 months ago
Roaches were present.
Gerald·A year ago
The place was spotless, and I didn't encounter any issues.
Berondo·A year ago