The bed was responsive, but that was the only positive point.
Chippa6 months ago
Just a moment…
★★★·Ajmer·4.6
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or just type it: “around the 20th, three nights”
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The Venus Hotel in Ajmer offers spacious family rooms with private bathrooms, air-conditioning, and complimentary toiletries. Each room features a work desk, seating area, and TV. The hotel provides a 24-hour front desk, daily housekeeping, and full-day security. Guests can relax on the rooftop or use the paid airport shuttle service from Kishangarh Airport, 25 km away.
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How guests rate the property, aspect by aspect.
The bed was responsive, but that was the only positive point.
Chippa·6 months ago
Nothing significant stood out, and overall the experience was unsatisfactory. I had a very disappointing stay at Venus Hotel. I booked a room a month in advance, but when I arrived, the receptionist initially claimed there was no booking under my name. When I mentioned the booking date, I was told that bookings made a month earlier are automatically cancelled, which was surprisingly unprofessional. After checking their register again, they finally found my reservation. I was then assigned an AC room, even though the staff already knew the air conditioning wasn’t working. After several requests, the room was eventually changed. Moreover, the staff kept insisting that I order food. When I finally did, I ordered a special thali, but the food quality was very poor—especially the paneer dish, which seemed spoiled. The service, coordination, and food quality were all highly disappointing. This was a very unpleasant experience, and I would not recommend this hotel.
Tanay·7 months ago
I was really disappointed with this hotel. The staff were extremely unfriendly and unhelpful, which made my stay even more unpleasant. The hotel itself was dirty and unhygienic, with a particularly grimy restroom that was worse than some public toilets I've used. It was a total waste of money and I wouldn't recommend it to anyone.
Noorul·9 months ago
My experience at this hotel was a disaster from start to finish. The night manager was incredibly rude and seemed to take pleasure in making my stay as difficult as possible. He even tried to charge me extra for luggage storage, which was just the final straw. The staff were friendly, but they seemed powerless to stop the manager's antics. I wouldn't recommend this hotel to my worst enemy.
Sahanwaj·10 months ago
The hotel was a bit of a letdown, but the one redeeming quality was the cleanliness of the room. Unfortunately, it wasn't enough to make up for the other issues we encountered.
Singh·11 months ago