The staff were very attentive and friendly, and when I ran into a booking issue they sorted it out right away; the restaurant was fantastic, the décor gorgeous and purposeful, and the location was outstanding.
Jose2 weeks ago
Just a moment…
★★★·Mañaria·9.1
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or just type it — “around the 20th, three nights”
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Urkiola Hotela in Urquiola offers comfortable accommodations with family rooms, private bathrooms, and garden or mountain views. Modern amenities include free WiFi, work desks, and flat-screen TVs. The hotel features a restaurant serving local cuisine, a bar, and terrace. Breakfast options include continental, à la carte, vegetarian, vegan, and gluten-free. Located 30 km from Vitoria Airport, it's near Bilbao Cathedral and the Guggenheim Museum.
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How guests rate the property, aspect by aspect.
The staff were very attentive and friendly, and when I ran into a booking issue they sorted it out right away; the restaurant was fantastic, the décor gorgeous and purposeful, and the location was outstanding.
Jose·2 weeks ago
Situated in a nature reserve beside a remarkable monument (old monastery/chapel), it was wonderfully quiet; the owners, managers and staff were pleasant, and the building itself is very beautiful, tastefully converted into a hotel.
H·2 weeks ago
The location was spectacular and the breakfast exceptional
James·2 weeks ago
The location and the staff were great, but the hairpin turns were annoying.
Heidi·2 weeks ago
The hotel, its location, and the staff were very good, but we booked two rooms for a group of friends and upon arrival discovered that neither room had hot water for showers, which was unacceptable after a 7‑hour journey and before dinner; we complained and were told maintenance would fix it by morning, yet that never happened, forcing us to take cold showers that were unpleasant; we raised the issue at breakfast, but the staff member was alone preparing food with no manager present, and no one has yet offered a partial refund; we stayed on Monday 5th October 27 and chose this hotel only because it was close to the Brittany Ferry Port for our return to the UK.
Bronwyn·3 weeks ago