The staff helped us with check‑in even though we arrived late at night, and the beds were very comfortable.
LauraA month ago
Just a moment…
Hạ Long·7.4
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or just type it — “around the 20th, three nights”
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Located in Hạ Long, Tuần Châu - Phương Đông Motel Hạ Long boasts a beachfront setting within 1 km of Tuan Chau Beach. The motel is an 8-minute walk from Tuan Chau Harbour and 40 km from Cat Bi International Airport. Amenities include a bar, beachfront access, free WiFi, lounge, 24-hour front desk, and concierge service.
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How guests rate the property, aspect by aspect.
The staff helped us with check‑in even though we arrived late at night, and the beds were very comfortable.
Laura·A month ago
The location near the cruise ship was convenient, but there was no one at the front desk; when I called the hotel’s phone and spoke to the operator, they told us to collect our own keys. When we checked the available rooms, none had working air conditioning, even though the reservation said they did; we had to climb up to the third floor with all our luggage and keep moving between floors with the fans we found in the common areas to avoid dying of heat in the very humid place. At check‑out the nightly rate was 297.000d, but when I asked to pay by card they raised it to 300.000d, and I still don’t know why.
Yusef·A month ago
The place was quiet.
حمد·3 months ago
I was met with rude staff and an owner who behaved poorly, and the hotel tried to add a 10% surcharge even though the app said card payments were available; the room itself looked old and untidy.
Kausik·5 months ago
We got to check in early because no other tourists were around, but the free breakfast we were told about never arrived and there was no one on duty to address the issue.
Andrei·5 months ago