The room was fine, the pool area was good, and the laundry was a big help. The hotel’s restaurant was terrible: they charged an outrageous price for breakfast, served stale bread, green tape, and the service was discourteous.
Caroline8 months ago
São Caetano do Sul·6.7
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or just type it — “around the 20th, three nights”
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19 m² · 1 full bed
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ENB Ótima Suite, situated near GM in São Caetano do Sul, offers air‑conditioned rooms with private bathrooms, balconies, work desks, seating areas and complimentary Wi‑Fi. Guests enjoy a rooftop pool, sauna, restaurant, bar, lounge, elevator and 24‑hour front desk, plus free on‑site parking. It lies 13 km from Congonhas Airport, close to São Paulo Expo and MASP.
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How guests rate the property, aspect by aspect.
The room was fine, the pool area was good, and the laundry was a big help. The hotel’s restaurant was terrible: they charged an outrageous price for breakfast, served stale bread, green tape, and the service was discourteous.
Caroline·8 months ago
The hotel is in a great spot and the staff were polite. There was a small hiccup at check‑in because it was a flat rented through the hotel, so we needed the owner’s approval that wasn’t in the system; it took a bit to sort out but it worked out. Because it was a rented flat, there was no key for the garage, so every time we left and returned we had to ask the doorman to open it—each time a different person, which was annoying. Other than that, everything was good; I recommend it.
Lisandra·A year ago
The hotel’s facilities were solid, but there was no hair dryer in the room, and the breakfast was charged separately from the stay—information wasn’t clear.
Carina·A year ago