The staff, breakfast, rooms, bed, cleanliness, and overall vibe were all excellent, but several cardio machines were broken, though most were fixed by maintenance.
Evans4 weeks ago
Just a moment…
★★★·San Marcos·8.5
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or just type it — “around the 20th, three nights”
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The Fairfield Inn & Suites by Marriott Austin San Marcos in San Marcos features family rooms with air-conditioning, private bathrooms, and free WiFi, including a sofa bed, work desk, TV, and wardrobe. The hotel offers a fitness centre, year-round outdoor pool, free bicycles, and electric vehicle charging station. It's 53 km from Austin-Bergstrom International Airport and near Texas State University and Schlitterbahn Waterpark Resort.
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How guests rate the property, aspect by aspect.
The staff, breakfast, rooms, bed, cleanliness, and overall vibe were all excellent, but several cardio machines were broken, though most were fixed by maintenance.
Evans·4 weeks ago
The location worked for us, but the property was poorly maintained, the room cleanliness was below standard, and communication about maid service was bad. Breakfast was okay but the coffee was almost finished or cold at the start of service hours. I expected Fairfield Inns to be nicer. We paid a high rate over Labor Day weekend for very little value and checked out a day early. We had a room issue that, if discovered earlier, would have prevented us from staying at all. I was told to contact the hotel for a refund of one night, but the hotel has not yet responded.
Catherine·A month ago
Our stay was great—clean room, clean bathroom, comfortable beds, and the cold A/C was a plus! Breakfast was okay, too. Lots of options to choose from. The location is ideal for visiting the college, downtown San Marcos, or for tubing action. All of this for a great price.
Turner·2 months ago
It was quiet. The room was spacious and comfortable. 1 elevator didn't work
Eric·2 months ago
The room we were assigned was not clean, and the restroom was in poor condition with an unpleasant odor. We raised the issue with the front desk, but we were not offered a room change; we were told the hotel was fully occupied, which did not appear to be the case. Housekeeping arrived only after approximately an hour, and despite our concerns, maintained that the room had been cleaned prior to our arrival and suggested that we request a different room if we were dissatisfied. Additionally, the elevator was out of service during our two-night stay. I had noticed similar complaints in prior reviews, but chose to book the hotel nonetheless. Unfortunately, our experience mirrored those issues, and I would not stay at this property again
Sara·2 months ago