The hotel didn’t look like the pictures at all; it was truly deceptive, and I ended up leaving after a very short stay.
Mohmmed2 weeks ago
Istanbul·5.9
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or just type it — “around the 20th, three nights”
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The Ulubat Castle Hotel in Istanbul features family rooms with air-conditioning, private bathrooms, and city views, including a balcony, refrigerator, and free toiletries. Guests enjoy a garden, free WiFi, and lounge, as well as a 24-hour front desk, daily housekeeping, and full-day security. A buffet breakfast with halal options is served, and the hotel is 40 km from Istanbul Sabiha Gokcen International Airport, near Spice Bazaar and Suleymaniye Mosque.
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How guests rate the property, aspect by aspect.
The hotel didn’t look like the pictures at all; it was truly deceptive, and I ended up leaving after a very short stay.
Mohmmed·2 weeks ago
The overall staff were welcoming, but the furniture and the bed were in terrible condition.
Mavluda·3 weeks ago
The employees were good and helpful, but the air‑conditioner didn’t work properly. When I opened the front glass, the street noise made it impossible to sleep, and the corridor was very noisy.
Mutluer·4 weeks ago
Location The distance from tourist attractions was actually very convenient. Hygiene & Cleanliness There was a strong smell of cat urine on the veranda in the dining area, and we saw a kitten with open sores. I understand Istanbul is known as a “cat city,” but that doesn’t mean sanitary standards should be ignored. Housekeeping was poor — upon check-in, the toilet, floor, and sinks had hair and stains from previous guests still on them. Laundry This hotel is fine for a 1–2 night stay, but we spent 10 days here with our family. We asked if there was a washing machine to do laundry and were told there wasn’t one, and that we’d have to hand-wash our clothes in the room, since the nearest laundromat was in another district. I later confirmed the hotel does in fact have a washing machine — we were simply lied to. As a result, we had to hand-wash everything, but there wasn’t a single hook in the room (not one, I’m not exaggerating) to hang clothes to dry. We ended up hanging large items out of the open windows. This hotel can really ruin your vacation mood — only choose it if you’re staying just a few nights. Breakfast The buffet looked nothing like the photos . The coffee machine was dirty enough that it felt unsafe to drink from. Overall, the food was not good. Air Quality There was a persistent smell of cigarette smoke on the floors and in the rooms. The ventilation didn’t work. Water Pressure Water pressure on the floors was weak, and in the mornings the water was shut off completely until breakfast ended
Anastasiia·A month ago
Breakfast was the main highlight, with a great selection of fresh food that most guests would find satisfying. The staff and management were very helpful and friendly, and the location is great, just minutes from trams, buses, and taxis, so we would stay here again if we paid attention to the room’s location. The hotel can be quite noisy at night, especially if your room is near or above reception, making it hard to sleep. In peak summer the air‑con runs at 18 °C, which feels warm and may not work efficiently; you have to decide whether to keep it on and deal with the noise or turn it off and endure the heat.
Anthony·A month ago