“酒店服务差,为无人理会而愤怒,投诉无效而不愉快。把旅游的心情的影响了。”
My stay at this hotel was an unmitigated disaster from start to finish. From the moment I checked in at 4 pm, I was left feeling ignored and unattended by the staff, who seemed completely uninterested in providing any service. The hot spring water was freezing, and there was no hot water available in the room. To make matters worse, I was unable to contact the hotel staff, and the experience was so bad that I left after just one night, despite having booked for two.
Biyin8 months ago