“Lovey location but very disappointing nobody has followed up in relation to issues I had.”
My room was lovely, and the continental breakfast left in the fridge was a welcome and thoughtful addition; I also enjoyed a starter in the evening, which was very nice. The pub itself is a charming old building. However, the fridge in my room was very noisy and kept me from sleeping, which was frustrating because I had to cycle 50 miles the next day. I couldn’t turn it off, it seemed hard‑wired into the electrics. I don’t think there was anyone on‑site overnight, and I didn’t want to call the emergency number as it didn’t seem worth it, but I do think the fridge needs attention. What is also very disappointing is that the Bell asked for feedback, gave contact details for any needs, but did not reply to the email I sent about my stay. Apparently the inbox is only accessed sporadically, which is not acceptable for running a business.
Sally2 months ago