The location is a major plus - it's just a short walk from downtown Pittsfield and easy to get to other parts of the Berkshires.
The room was spotless and quiet, making it perfect for a romantic getaway with my husband
The room was spotless and quiet, making it perfect for a romantic getaway with my husband
The staff is super friendly and the rooms are spotless
Distilled by Parley from the 100 most recent of 265 verified guest reviews
29 m² · 2 double beds · Sleeps 4
The Deluxe Queen Room at the Heart of the Berkshires Motel features a spacious layout with two double beds, offering exceptional comfort. Standout amenities include a private bathroom, flat-screen TV, and coffee machine, along with free WiFi and air conditioning for a highly comfortable stay.
Beds 8.5/10 · 42 guests mention them
23 m² · 1 queen bed · Sleeps 2
The Queen Room accommodates two guests with a single queen‑size bed. It includes a private bathroom equipped with a bathtub, shower, hairdryer and complimentary toiletries. Climate control, a tea and coffee maker, and a flat‑screen TV with streaming services are provided for comfort and entertainment.
23 m² · 1 king bed · Sleeps 3
29 m² · Sleeps 4
“New Management Has a Lot of Work to do.”
The only thing that was positive was that they refunded my stay. Everything else was dirty, damaged, and uncomfortable.
“Under kept Motel”
The manager was nice and made it easy to get a refund. But the hotel seems to be designed for people who leave pets in the room. The hot water didn’t work, the shower was small, the bathroom lighting was poor, the shower pan had holes, and the drain was slow. The baseboards next to the toilet were falling off the wall and were held together with scotch tape. The shower walls were soft and mushy. I could hear the neighbors even with the window closed, there were no towels, and the room door had a gap that forced me to slam it shut. I needed a hot shower and a decent bed, and this room didn’t meet those needs.
“Good place in a bind but not recommended unfortunately”
The beds were comfortable, the internet and TV were good. The room wasn’t clean, the floors were dirty, drinks were under the bed, there was dust, the shower had hair in it, the landscaping was neglected, and the building was deteriorating.
“Terrible”
Nothing positive. My husband sat outside in one of the chairs and was stung by a bee because there was a bee nest in the chair. The bed had no support from the springs.
“Overpriced and had to pay a dog service fee! We will not be back.”
The location/setting was convenient. The bed was creaky and uncomfortable. The bathroom was gross—peeling wallpaper, a broken towel rack, old flooring, and everything looked old and yucky.
“New Management Has a Lot of Work to do.”
The only thing that was positive was that they refunded my stay. Everything else was dirty, damaged, and uncomfortable.
“Terrible”
Nothing positive. My husband sat outside in one of the chairs and was stung by a bee because there was a bee nest in the chair. The bed had no support from the springs.
“Under kept Motel”
The manager was nice and made it easy to get a refund. But the hotel seems to be designed for people who leave pets in the room. The hot water didn’t work, the shower was small, the bathroom lighting was poor, the shower pan had holes, and the drain was slow. The baseboards next to the toilet were falling off the wall and were held together with scotch tape. The shower walls were soft and mushy. I could hear the neighbors even with the window closed, there were no towels, and the room door had a gap that forced me to slam it shut. I needed a hot shower and a decent bed, and this room didn’t meet those needs.
“Overpriced and had to pay a dog service fee! We will not be back.”
The location/setting was convenient. The bed was creaky and uncomfortable. The bathroom was gross—peeling wallpaper, a broken towel rack, old flooring, and everything looked old and yucky.
“Good place in a bind but not recommended unfortunately”
The beds were comfortable, the internet and TV were good. The room wasn’t clean, the floors were dirty, drinks were under the bed, there was dust, the shower had hair in it, the landscaping was neglected, and the building was deteriorating.
