SCHLOSS RANZOW

“Gute Lage aber nicht den Preis wert.”

The location was good and there was a parking spot right at the entrance. I had ordered a fruit plate and champagne for the arrival by phone, which worked well and the fruit plate was excellent. The hotel has nothing to do with romance. The room we had was in an annex that had seen better days. The bathroom had a thick layer of dust, the shelf under the mirror was hanging at half past seven, and it felt risky to put anything on it. There were several unsecured holes and the shower tiles were very dark, looking like mold to me. There is a new sink, but it was a shame that the old gray silicone sealant couldn’t be fully removed. In the room, blackout curtains existed but were useless because the balcony door only had a sheer curtain—blackout, haha. Spiders seemed to thrive, especially around the webs. It’s also very noisy; you hear people going up or down the stairs, the block door bangs constantly, and you can hear neighbors making coffee or showering. Breakfast is supposed to run until 11 am, but by just before 10 am there are almost no rolls left, and they’re not particularly good; you have to ask for almost everything because most items are nearly empty. Bottom line: good location, but definitely not worth the price.

Sven·A year ago

“Als „Wiederholungstäter“ waren wir vom Hotel enttäuscht, das Preis-/Leistungsverhältnis stimmt nicht mehr und vermut”

The balcony is nice, sheltered from the wind and faces the garden. Breakfast was very good. The room is very small, and the bathroom can only accommodate one person. The equipment is fairly basic for the price and somewhat worn. The existing dishes are sometimes still dirty, and there’s dust on the fresh bed sheet. The bathroom was not really clean either.

Ingo·A year ago

Charging 26.25 € per dog per day is very, very expensive!

Jens·A year ago

“Overnachting niet in het kasteel, zonde.”

The surroundings of Schloss Ranzow are beautiful, but the experience itself was a deep disappointment. After driving more than 1.100 kilometres through Hannover, Leipzig and Berlin, we were looking forward to two nights in the castle. That should have been the highlight of our trip, but it turned out to be a major let‑down. The advertising mainly featured photos of the spacious rooms inside the castle – that was also the reason I booked for almost €500. Upon arrival we were not placed in the castle at all, but in a small apartment room in a neighbouring annex. The room itself was fine, but definitely not what I chose and paid for. Why advertise the large castle rooms if guests end up in an annex? It feels misleading and unfair. On top of that, the disappointments piled up. We had booked to dine in the castle in the evening, but that couldn’t happen: the reception said one chef had a hernia and the other had leg problems. Of course illness can happen, and fortunately there were alternatives nearby, but this is not what you book or expect from such a stay. The massage salon was also closed. The infinity pool is nice, but we had to clean it ourselves first. Breakfast was fine, but there was an uncertain atmosphere there as well. All in all, this was not worth almost €500. What should have been the highlight of our trip became a series of let‑downs. A real waste, especially after driving more than 1.100 kilometres.

Virindra·A year ago

“Romantikhotel ohne Romantik”

The place lacks everything or seems outdated: no professionalism, comfort, warmth or charm. The shower is small and moldy, the furnishings are scratched and damaged. The bio‑pool isn’t heated as promised, the floor is slippery, and there are no pool towels. There’s no bar, no self‑serve coffee machine (after a second cup you’re usually not asked). The breakfast buffet is very small in portion size.

Andreas·A year ago