“Happy”
The staff member named Godwin was helpful, and overall the place was good.
Mfalme2 months ago
Just a moment…
Haven Guest House·7.7
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or just type it — “around the 20th, three nights”
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Haven Guest House in Kasese provides air‑conditioned rooms with private bathrooms, balconies, work desks, seating areas and soundproofing, plus complimentary Wi‑Fi. Guests unwind in a garden terrace, outdoor fireplace, picnic spot and bar, with free private parking onsite. Breakfast offers continental, à la carte and Italian selections; the bar serves diverse drinks.
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How guests rate the property, aspect by aspect.
The staff member named Godwin was helpful, and overall the place was good.
Mfalme·2 months ago
Mr. Godwin was very helpful and welcoming; he responded promptly to any complaints and resolved them. The beds were really comfortable!
Ffrfrffrfrf·2 months ago
The staff were friendly and helped us deal with a power outage, water shortage, and lack of food and water. However, the bath we paid for was missing; we only had a shower, and for half the stay there was no water and the geyser didn’t work.
Vandewalle·2 months ago
The location is nice, and the breakfast was fantastic.
Olakunle·3 months ago
The manager’s dedication stood out the most; he checked in before I arrived and after I left, always ready to help with arrangements and even arranged a top driver for Queen Elizabeth National Park and the Rwenzori Mountains, which really enhanced my trip. The rooms and facilities felt brand new and well kept, giving the whole property a safe, cared‑for vibe. The only minor issue was the rough road access to the hotel, a general Ugandan problem rather than a fault of the property. Overall, the hotel and especially the manager were excellent.
Roger·6 months ago