“Very nice”
The hotel is very beautiful and well located. Very nice view. The spa was very nice to end a day of traveling. The room was very nice. Nice breakfast. The woman at the reservation desk was unpleasant. There is one elevator that can only take one person with one suitcase. No bellboy to help (4‑star hotel?). When I asked at reception if there was another elevator, she and her colleague laughed. The reception is the face of the hotel, very important to have someone pleasant.
SabanA week ago