The staff were friendly, but there was no restaurant, no parking, and the jacuzzi was closed.
Nickole4 months ago
★★★·San Juan·7.4
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or just type it — “around the 20th, three nights”
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The Wave Hotel Condado in San Juan offers a sun terrace and hot tub, with private parking on site. Free WiFi and cable TV are provided. Located near canoeing spots, the hotel features a 24-hour front desk. It's 400m from the Contemporary Art Museum and 900m from El Teatro, with Luis Munoz Marin International Airport 7km away.
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How guests rate the property, aspect by aspect.
The staff were friendly, but there was no restaurant, no parking, and the jacuzzi was closed.
Nickole·4 months ago
Everything was great.
Cruz·4 months ago
I always end up staying here.
Cruz·4 months ago
Love how accessible things are around the area . Near by restaurants and bars . Pharmacy down the street . Beach is literally 5 mins and they do provide beach chairs and beach towels I'll give them that. Hate how we were falsely advertised of what things come included with . Our room had to be changed on the first night due to safety issues cause locals got access to know our room number . Super freaking dangerous. Breakfast wasn't provided , jacuzzi was out of service , rooftop was under construction. Our tv had no WiFi . Our control had no buttons . Our room had no mirrors . Our bathroom was constantly flooding . They never cleaned our room until we informed the front desk . As we complained to the host she says " room service is completed when ask for " EXCUSE ME IN A HOTEL CLEANING IS MANDATORY HOW TF SHOULD I BE TELLING YOU TO PLEASE CHANGE THE GARAGE UPSTAIRS ! So unprofessional workers just smoking in the front of the hotel like nothing happened! My 4th time here and this time it disappointed me . Woah and not only that price is a scam 200 plus in taxes and service was basurda
Maria·5 months ago
I checked in early and Diane at the front desk gave me my room early, with outstanding, very professional customer service. I’ll definitely come back – 10 out of 10. The parking in the area was very tough; better to take an Uber.
Wilbert·5 months ago