The staff, Marisol and her son, were very polite, formal, friendly and respectful, paying close attention to everything; the service was exceptional, clean, with a good attitude and many values.
Luis3 weeks ago
Santa Marta·9.0
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or just type it — “around the 20th, three nights”
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Comfort House sits two minutes from Bahía de Santa Marta Beach and 16 km from Simón Bolívar International Airport. Rooms offer private bathrooms, air‑conditioning, tiled floors, and access to a sun terrace, free Wi‑Fi, and a lounge. Services include a hairdresser, family rooms, 24‑hour security, and multilingual reception (English, Spanish, Polish). Scuba diving nearby.
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How guests rate the property, aspect by aspect.
The staff, Marisol and her son, were very polite, formal, friendly and respectful, paying close attention to everything; the service was exceptional, clean, with a good attitude and many values.
Luis·3 weeks ago
The place is very pretty and comfortable, and Marisol gave excellent service; she was understanding when I arrived early for check‑in, and I’ll definitely stay there again.
Sanchez·3 weeks ago
The staff were really attentive, which made the stay pleasant. Apart from that, everything else was just okay – nothing stood out as a problem or a highlight.
Hernan·A month ago
The room felt super comfortable, and the whole experience turned out to be spot‑on. Everything seemed to work perfectly, so there wasn’t much to complain about.
Sindy·A month ago
From the moment we walked in until we left, the whole experience was solid. Marisol was by far the most helpful person I've ever met at a hotel—she answered every question and handled every request, even after we checked out. The room was immaculate and the bed was comfortable, and the location is ideal, right at the start of the touristy pier.
Julian·A month ago