The staff were exceptionally kind, and the place was spotless, with any issues sorted quickly. Everything was perfect, nothing I disliked.
Laura8 months ago
Just a moment…
Bacalar·8.3
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or just type it — “around the 20th, three nights”
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26 m² · 1 extra-large double bed and 1 double bed
22 m² · 2 double beds
24 m² · 1 extra-large double bed
14 m² · 1 double bed
18 m² · 1 extra-large double bed
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El Roble Hotel in Bacalar offers family rooms with air‑conditioning, private bathrooms, free WiFi, a TV, wardrobe, and tiled floors. Guests enjoy a sun terrace, outdoor seating, free on‑site parking, a coffee shop, and a tour desk. Private check‑in/out, 24‑hour front desk, daily housekeeping, full‑day security, streaming, and toiletries enhance comfort. The hotel sits 33 km from Chetumal International Airport.
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How guests rate the property, aspect by aspect.
The staff were exceptionally kind, and the place was spotless, with any issues sorted quickly. Everything was perfect, nothing I disliked.
Laura·8 months ago
The hotel is very pretty and comfortable, and its location is great.
Manuels·9 months ago
Como siempre la comodidad del hotel, la cercanía que tiene con toda la costera y la limpieza de las habitaciones. N/A
José·9 months ago
The facilities were flawless, and the location was outstanding.
Efren·9 months ago
El Roble Hotel feels cozy, decent, and clean, exactly as the photos show. Our room was a bit small, but the mini fridge and coffee maker were handy. It’s a bit far from the eco park and downtown, yet closer to Cenote Azul and Los Rápidos, so it depends on what you’re after. The staff are friendly and responsive, though English communication was a challenge. All in all, it’s a good spot with friendly people.
Hamid·9 months ago