“We stayed during evacuation - staff went above and beyond for us and other guests”
The hotel was clean and well cared for, but the hot tub was down.
Wood2 weeks ago
Just a moment…
★★★·Reno·8.4
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or just type it — “around the 20th, three nights”
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The Hilton Garden Inn Reno offers modern rooms with microwaves, refrigerators, and flat-screen TVs, located near downtown Reno and off guests 395. The hotel features on-site dining at the Great American Grill, a lounge, and 24-hour convenience store. Nearby attractions include the Reno-Sparks Convention Center, Summit Sierra Mall, and corporate offices like Microsoft and Pfizer.
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How guests rate the property, aspect by aspect.
The hotel was clean and well cared for, but the hot tub was down.
Wood·2 weeks ago
I was close to my destination, the staff were friendly, and I appreciated the daily text messages asking how my stay was going. The room had two queen‑size beds, one of which was quite lumpy, and the jacuzzi/hot tub was roped off and empty—something I was looking forward to using after my half marathon.
Jim·2 weeks ago
The staff was top notch and genuine, the price point was good, and our room was clean. However, there was no bathtub and the coffee wasn’t good.
Shelene·2 weeks ago
La ubicación era buena, pero la recepcionista no nos explicaba bien y no quisieron darnos desayuno aparte; además, todos los muebles eran viejos y la TV muy vieja.
Berenice·A month ago
The service was solid and the property stayed clean; the staff and location are great, and I’ve already visited twice. The price is a bit on the higher side, and when I tried checking in 30 minutes early the room wasn’t ready; I had requested a King bed but ended up with two queens.
Lydia·2 months ago