The staff were lovely and friendly, but still professional which I appreciated.
My room was comfy and spotless.
The food was okay too.
Distilled by Parley from the 100 most recent of 5,429 verified guest reviews
Every room includes Air conditioning, Free WiFi, Flat-screen TV, Private bathroom, Socket near the bed, Hand sanitiser, Telephone, Wake up service/Alarm clock, and 21 more
38 m² · 1 extra-large double bed and 1 sofa bed
These accommodations boast ample space, featuring a king-sized bed and supplementary sleeping arrangements via plush sofa beds. The expansive bathroom is equipped with a tub and stocked with premium Floris bathroom products. In-room comforts comprise a 55-inch satellite television, a flat-screen display, coffee and tea preparation amenities, and high-speed internet access at no extra charge.
Beds 8.5/10 · 950 guests mention them
70 m² · 1 extra-large double bed and 1 sofa bed · Sleeps 3
The Premium One Bedroom Apartments provide generously proportioned accommodations, complete with intricately designed decor and either a full or partial vista of the ocean. Each apartment features a distinct lounge and dining space, accompanied by a well-appointed kitchenette. Sleeping arrangements consist of a luxurious King Size Bed and a sofa bed that converts to accommodate additional guests. In-room amenities comprise high-end Floris bathroom products, a 55'' flat screen television with satellite channels, a coffee and tea station, and unlimited WiFi access.
Beds 8.5/10 · 950 guests mention them
27 m²
Deluxe Rooms come with King or Twin beds. Room amenities include Floris toiletries, flat screen satellite TV, coffee and tea making facilities, a spacious wardrobe, in room safe and complimentary WIFI.
Beds 8.5/10 · 950 guests mention them
150 m² · 1 extra-large double bed and 1 sofa bed · Sleeps 4 · Suite
The Royal Suite with Executive Lounge Access boasts ample space, divided into a living area, a bedroom, and a bathroom equipped with a walk-in shower and complimentary toiletries. Carpeting covers the floors, and a cozy seating area is furnished with a flat-screen television offering cable channels. Additional amenities include air conditioning, a tea and coffee brewing station, and a dedicated dining space. This suite is furnished with two beds.
Beds 8.5/10 · 950 guests mention them
32 m² · 1 king bed
The large and comfortable Superior Studios are furnished with King Size Bed, a view and fully equipped kitchenettes. These Studios offer amenities that include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities and complimentary WiFi.
Beds 8.5/10 · 950 guests mention them
49 m² · 1 extra-large double bed and 1 sofa bed · Sleeps 3
The Grand Studio accommodations are generously proportioned and lavishly furnished, featuring a King Size Bed and additional sleeper beds to accommodate larger parties. These studios command views of the water and surrounding neighborhood, and their well-appointed kitchenettes ensure a pleasant and self-sufficient stay. Guests can enjoy an array of amenities, including Floris toiletries, a 55" flat screen satellite TV, coffee and tea preparation facilities, and WiFi at no extra charge.
Beds 8.5/10 · 950 guests mention them
69 m² · 1 extra-large double bed and 1 sofa bed · Suite
The Superior Suite with Executive Lounge Access boasts a generous layout, comprising a dedicated living area, a private bedroom, and a bathroom equipped with a walk-in shower and complimentary toiletries. Features of the suite include carpeting, a comfortable seating section with a flat-screen television offering cable programming, climate control, a beverage station with tea and coffee facilities, and a designated dining space. Accommodations are provided for with two beds.
Beds 8.5/10 · 950 guests mention them
56 m² · 1 extra-large double bed and 1 sofa bed · Sleeps 4
The One-Bedroom Apartment presents a distinctive accommodation, featuring expansive layouts and intricately designed interiors. Each suite comprises a dedicated lounge and dining space, accompanied by a well-appointed kitchenette. A plush King Size Bed and a comfortable pullout sleeper sofa offer sufficient accommodation for larger parties. The rooms are equipped with a range of amenities, including Floris toiletries, a 55" flat screen satellite TV, coffee and tea preparation facilities, and complimentary WiFi.
Beds 8.5/10 · 950 guests mention them
79 m² · 1 extra-large double bed and 1 sofa bed · Suite
The Premium Suite with Executive Lounge Access features a generously proportioned layout, encompassing a living area, a dedicated sleeping quarters, and a bathroom equipped with a walk-in shower and complimentary toiletries. Within this climate-controlled space, guests will find a dining section, a flat-screen television with cable programming, a beverage station for tea and coffee, and an outdoor balcony. Accommodations include two beds.
Beds 8.5/10 · 950 guests mention them
36 m² · 1 extra-large double bed and 1 sofa bed · Sleeps 3
The Executive Studio provides ample space, ideal for accommodating bigger parties. These rooms feature a King Size Bed and comfortable pullout sleeper sofas, along with stunning views. Each studio is equipped with a fully functional kitchenette, ensuring a comfortable and enjoyable stay. Guests can also take advantage of amenities such as Floris toiletries, a 55" flat screen satellite TV, coffee and tea making facilities, and complimentary WiFi.
Beds 8.5/10 · 950 guests mention them
56 m² · 1 extra-large double bed and 1 sofa bed · Suite
The Deluxe Suite boasts ample space, complemented by a distinctly designed lounge area. Each suite features a king size bed and a comfortable pullout sleeper sofa, accompanied by a spacious en-suite bathroom equipped with a bathtub. Guests can enjoy an array of amenities, including Floris toiletries, a 55" flat screen satellite TV, coffee and tea making facilities, and complimentary WiFi.
Beds 8.5/10 · 950 guests mention them
The hotel was clean and nice, but the front desk was understaffed – after checking out I had to wait several minutes for someone to come and serve me.
“Amazing staycation in the Dukes The Palm Dubai Hotel”
Everything was perfect, nothing could be better.
Nothing; the odor was so bad we had to move to another hotel. The smell was the only issue.
“Mütiş”
The staff were great, especially the black‑haired receptionist; she was very helpful and I’m grateful, though I forgot her name. The only downside was that the restaurant gets crowded in the mornings.
“Overall, the food, swimming pool, park, and kids’ area were very good and we really enjoyed those facilities. However, t”
The food, including dinner and breakfast, was good and we had no complaints about the food. The swimming pool, park, and kids’ play area were also excellent. Our children really enjoyed these facilities, and these were definitely among the best parts of our stay. However, the room service and housekeeping service were very disappointing. First, the room was missing basic toiletries such as toothbrushes and toothpaste. Even a laundry bag was not provided. These are basic amenities that we normally expect in a hotel room. The AC in our room was also not working properly. We called the staff two or three times, and initially they came and simply switched the AC on and off before leaving. When the room still did not cool properly, we had to call again. Finally, an AC technician came around 1:00 AM to check it. This caused a lot of discomfort, especially as we were travelling with our family and trying to sleep at night. The pillow provided in the room was extremely hard and uncomfortable. When we contacted housekeeping, we were told that the wrong pillow had been placed by mistake, and they apologized. We appreciate the apology, but such basic room arrangements should ideally be checked before the guest arrives. Another major issue was the response time. We raised these issues around 9:00–10:00 PM, but they were only attended to around 11:00 PM or even later, when we were already trying to sleep. This was very inconvenient and made our stay uncomfortable. The checkout experience was also disappointing. We called around 12:30 PM and requested assistance to collect our luggage. I waited until around 1:45 PM, but no one came to help. Eventually, I had to take the luggage down myself and load it into the vehicle. There was not even basic assistance available for the luggage
The hotel was clean and nice, but the front desk was understaffed – after checking out I had to wait several minutes for someone to come and serve me.
“Mütiş”
The staff were great, especially the black‑haired receptionist; she was very helpful and I’m grateful, though I forgot her name. The only downside was that the restaurant gets crowded in the mornings.
“Amazing staycation in the Dukes The Palm Dubai Hotel”
Everything was perfect, nothing could be better.
“Overall, the food, swimming pool, park, and kids’ area were very good and we really enjoyed those facilities. However, t”
The food, including dinner and breakfast, was good and we had no complaints about the food. The swimming pool, park, and kids’ play area were also excellent. Our children really enjoyed these facilities, and these were definitely among the best parts of our stay. However, the room service and housekeeping service were very disappointing. First, the room was missing basic toiletries such as toothbrushes and toothpaste. Even a laundry bag was not provided. These are basic amenities that we normally expect in a hotel room. The AC in our room was also not working properly. We called the staff two or three times, and initially they came and simply switched the AC on and off before leaving. When the room still did not cool properly, we had to call again. Finally, an AC technician came around 1:00 AM to check it. This caused a lot of discomfort, especially as we were travelling with our family and trying to sleep at night. The pillow provided in the room was extremely hard and uncomfortable. When we contacted housekeeping, we were told that the wrong pillow had been placed by mistake, and they apologized. We appreciate the apology, but such basic room arrangements should ideally be checked before the guest arrives. Another major issue was the response time. We raised these issues around 9:00–10:00 PM, but they were only attended to around 11:00 PM or even later, when we were already trying to sleep. This was very inconvenient and made our stay uncomfortable. The checkout experience was also disappointing. We called around 12:30 PM and requested assistance to collect our luggage. I waited until around 1:45 PM, but no one came to help. Eventually, I had to take the luggage down myself and load it into the vehicle. There was not even basic assistance available for the luggage
Nothing; the odor was so bad we had to move to another hotel. The smell was the only issue.
