Hotel Park City

“Celebrated Anniversary and did not receive the compensation we were told by the front desk.”

The bed was too soft and I had to sleep on the edge to avoid rolling to the middle. Customer Service was awful! The room wasn’t ready at the scheduled check‑in time of 4 pm. We were celebrating our anniversary and usually stay at the Canyons, but wanted to try this hotel because we dine every year at the Ruth‑Chris location there. We asked for a late check‑out and were denied, even though we couldn’t check in until the evening before.

Jennifer·4 months ago

I loved it! Best hotel ever, had the best time with the love of my life!

Maria·5 months ago

The hotel’s proximity to Park City Mountain and the shuttle and pool were great. We enjoyed the private hot tub on our room’s patio and could order room service, though the only option was from Ruth’s Chris Steakhouse in the hotel. The food was good, but the cheeseburgers and chicken fingers for kids were pricey. We didn’t realize before booking that the Private Condos aren’t officially part of the Hotel; at check‑in we learned we don’t get the same amenities as hotel guests. Housekeeping/turndown service wasn’t included and cost an extra $100/day, and we couldn’t use the ski valet service. Instead, we used the mountain’s ski storage for $15 per person per day.

Paul·8 months ago

“It was ok but definitly not what it used to be”

I was really looking forward to my stay, but unfortunately, the change in ownership seems to have taken a toll on the quality of the hotel. The new management has clearly cut corners, and it's noticeable in the little things. Overall, I was disappointed by the decline in standards. It's a shame, because I had high hopes for my visit.

Levi·8 months ago

I had a bit of a restless night due to the bouncy bed, which made it hard to get a good night's sleep. It was a shame, because the hotel had a lot of potential. I'd recommend it to others, but with the caveat that the beds could use an upgrade. Hopefully, they'll address that issue soon.

Luis·A year ago