The staff were always smiling and attentive. The location was very convenient. Breakfast was very plentiful.
Tristan4 weeks ago
Just a moment…
★★★★·Kota Kinabalu·8.4
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or just type it: “around the 20th, three nights”
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Located 4 km from Kota Kinabalu Waterfront, The Palace Hotel Kota Kinabalu features a tropical forest and organic garden. This eco-friendly hotel offers air-conditioned rooms with free WiFi, satellite flat-screen TVs, and complimentary bottled water. The Tangerine Restaurant serves buffet breakfast, lunch, and dinner, with Italian, Malaysian, and Asian cuisine options. On-site amenities include a spa, 24/7 reception, laundry service, and meeting facilities.
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How guests rate the property, aspect by aspect.
The staff were always smiling and attentive. The location was very convenient. Breakfast was very plentiful.
Tristan·4 weeks ago
The price was good and the breakfast for four kids was very nice and cheap. Unfortunately, only the pool was usable; the other facilities were down for renovation.
Aiman·2 months ago
The location is in the city centre. There is more parking available, the staff are nice, and the facilities are good and comfortable to stay in.
Adnan·2 months ago
Everything was very clean. The breakfast is varied and plentiful. The beds are comfortable. It is hard to reach the city on foot from the hotel; you always have to take a taxi.
Marta·2 months ago
We couldn’t stay because, with less than 24 hours’ notice, we were told the pool was closed for an event for the entire duration of our stay. They said they had caught us off‑guard and couldn’t offer any alternative. We asked for a discount since we couldn’t enjoy all the services and accommodations we had booked, but they refused. The customer service was awful, expecting the night to count the same when access to a part of the property was restricted.
Amanda·2 months ago