“It was (just) ok.”
Some staff members were friendly and the Wi‑Fi seemed solid, but check‑in notes were ignored, causing a delay that was eventually resolved; there was also no EV charging point.
Steven3 weeks ago
Just a moment…
★★★★·Swansea·7.7
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or just type it — “around the 20th, three nights”
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The Mercure Swansea Hotel is situated near Central Swansea and the Gower Peninsula, offering stylish rooms with lake views and flat-screen TVs. The hotel features a Brasserie Restaurant serving seasonal Welsh dishes, a gym with cardio and weights equipment, and free high-speed WiFi. Guests can enjoy 24-hour room service, walking guides, and a fireplace in the bar.
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How guests rate the property, aspect by aspect.
Some staff members were friendly and the Wi‑Fi seemed solid, but check‑in notes were ignored, causing a delay that was eventually resolved; there was also no EV charging point.
Steven·3 weeks ago
The bed was lush, and there was nothing to dislike.
Joanne·3 weeks ago
location by a lake
Wendy·3 weeks ago
Need a refurb, floors very creaky. Looks tired
Sarah·3 weeks ago
The staff were efficient, and both breakfast and dinner were served quickly. However, the door lock wouldn't work, and the bed lacked enough pillows.
Colin·3 weeks ago