“Disappointed”
A cockroach clung to the bottom of the bed in my room, and despite repeated requests, the hotel booked us for an extra day and didn’t refund us; we ended up paying for a day we never stayed.
Prashant9 months ago
Just a moment…
Munnar·6.9
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or just type it — “around the 20th, three nights”
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28 m² · 1 king bed
20 m² · 1 queen bed
33 m²
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Heaven Inn Munnar Luxury Resort offers air‑conditioned family rooms with private bathrooms and panoramic garden or mountain views, each featuring a balcony or terrace. Guests enjoy a sun terrace, lush garden, hot tub, outdoor fireplace, and free WiFi. The on‑site restaurant serves Indian, vegetarian, and halal cuisine. Located 15 km from Munnar Tea Museum, 24 km from Mattupetty Dam, and 95 km from Cochin Airport.
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How guests rate the property, aspect by aspect.
A cockroach clung to the bottom of the bed in my room, and despite repeated requests, the hotel booked us for an extra day and didn’t refund us; we ended up paying for a day we never stayed.
Prashant·9 months ago
The setting is lovely, the room spacious with a balcony, staff are friendly and attentive, and the food is very good, but you’ll need transport because the hotel isn’t near town.
Joyce·A year ago
A wonderful place to relax with family, offering excellent value; the children had a blast and the staff were incredibly helpful.
Harish·A year ago
The staff and atmosphere made our honeymoon unforgettable, and we couldn't have asked for more hospitality.
Sachin·A year ago
The rooms were very comfortable, but the pool could use some upgrades.
Nair·2 years ago