“Elegant and great location”
Very clean. Not much
EdwardA month ago
Just a moment…
★★★·San Antonio·6.7
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or just type it — “around the 20th, three nights”
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The Holiday Inn Express Hotel & Suites San Antonio NW-Medical Area offers modern rooms with flat-screen TVs, microwaves, and refrigerators. Located near I-10, it provides a daily hot breakfast buffet, free Wi-Fi, and an outdoor pool. The hotel features a business center, laundry services, and is close to The Alamo, San Antonio Botanical Gardens, and downtown San Antonio.
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How guests rate the property, aspect by aspect.
Very clean. Not much
Edward·A month ago
Dirty and smelly. Smell, no cable TV and dirty inside and outside
Rodolfo·2 months ago
The breakfast was really tasty; it would just be better if they kept it open a little longer.
Trevino·2 months ago
I liked that the bed was clean and that there was a fridge and coffee in the room. I also liked that breakfast was included, even if it wasn’t all that great of a meal. The common areas seemed clean too. The towels were clean and the room itself was mostly clean. My bathtub was partially stopped up, so showers left me standing in about 2 inches of water. The shower head had a selectable stream type, but it didn’t work. The toilet kept running constantly. The carpet felt gross to walk on. The room’s phone didn’t work, and when I tried calling the front desk on my cellphone about my stay, they never answered. I called several times and never got a response from staff or an answering machine. When I told the clerk about the room issues, he apologized but nothing was fixed during my stay. I would have liked at least the tub’s partial clog cleared, but I had to deal with standing water. The 4th‑floor hallway and common areas had a broken AC unit, so it was uncomfortably warm going to and from the room. Breakfast was a minimal effort affair. Fruit was mostly just apples, and there weren’t enough tongs for the hot trays. The dining area was seldom cleaned.
John·2 months ago
I had no positive aspects to mention, and I couldn’t find any negative ones either.
Twandolyn·2 months ago