Purple Hue - Charming Riverside

I stayed in a single room on the fifth floor; it had a standing mirror instead of the horizontal one shown in the photo. When I asked, they said there was a fridge, but there wasn’t, so we had to keep our keys in an external locker. The room was high up, giving a view of the river, and the lock was a key, not a card. The old AC unit could use a small fan because the water pressure was strong. Inside the room was clean; outside it was dusty and messy because the staff didn’t prepare it for guests. The night shift staff were not enthusiastic, didn’t greet us even with a single glance or a smile, and when I asked about parking, they answered with a flat, annoyed voice as if they were being bothered by my question.

Ly·A month ago

The front‑desk lady and the older male staff explained things very well, but the older man was not satisfied when I first entered to check in. He told me that the room was already taken and that I would have to move the next day, even though I had booked it weeks earlier, and offered no explanation until I asked again; his tone and reasoning were unconvincing. Eventually the other front‑desk staff clarified everything, let me choose a room, and explained everything in detail. The second issue involved a car rental agent who, after I asked if the hotel’s rental company offered better options, blamed me for not renting a manual car from the start. I paid for the car immediately and switched to a different provider instead of using the hotel’s service. Aside from that, everything else was fine for the price.

Minh·2 months ago

The staff were very welcoming, there was a laundry service available, and the room was quiet. The bedding was only moderately comfortable. The chauffeur for the hotel’s limousine to Hoi An was unfriendly, and we regretted not taking a local bus instead.

Pascale·2 months ago

The room was tiny, with a bed inside the room and a toilet downstairs. The staff were very helpful with food and drinks, and they assisted me in renting a motorbike.

Ninh·4 months ago

The room was nicer than expected, and the staff were friendly. Nothing else to note.

Trung·5 months ago