Stay was pretty meh, air con wasn't working and they weren't willing to help. Not exactly what you want when it's hot outside. Room itself was fine, just the AC issue. Not great customer service if you ask me.
Muhammad9 months ago
Just a moment…
★·Bengkulu
01
or just type it: “around the 20th, three nights”
02
03
U Residence in Bengkulu offers soundproofed rooms with air-conditioning, private bathrooms, work desks, and seating areas. Guests enjoy a 24-hour front desk, room service, and free on-site parking. Located 11 km from Fatmawati Soekarno Airport, the hotel is a 14-minute walk from Panjang Beach Bengkulu, with nearby attractions like Kebun Beler and Kota Bengkulu, and offers a paid airport shuttle service.
04
05
06
How guests rate the property, aspect by aspect.
Stay was pretty meh, air con wasn't working and they weren't willing to help. Not exactly what you want when it's hot outside. Room itself was fine, just the AC issue. Not great customer service if you ask me.
Muhammad·9 months ago
Honestly, it was a bit of a mixed bag - the food was a letdown, the rice was super hard and no one was really around to help. On the bright side, the staff did try to make the best of it. Only real downside was there was no TV signal, which was a bit frustrating.
Aladin·3 years ago