“Exceptional”
Everything! The hotel is very special and the staff, especially Tom, the guest services manager, are superb.
Paula2 weeks ago
★★★★★·London·8.7
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or just type it — “around the 20th, three nights”
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The Kensington Hotel, located in South Kensington, offers luxurious accommodations within walking distance to iconic landmarks. Guests enjoy exclusive access to a state-of-the-art fitness room. Rooms feature free WiFi, luxury bed linen, and flat-screen TVs. The hotel's Town House Bar & Restaurant boasts a magnificent lounge area. South Kensington tube station provides direct access to the West End and Heathrow Airport.
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How guests rate the property, aspect by aspect.
Everything! The hotel is very special and the staff, especially Tom, the guest services manager, are superb.
Paula·2 weeks ago
The shower tub in the bathroom was really narrow and looked old.
Salim·A month ago
I was absolutely charmed by the place—so much style and personality, and it felt like a great deal for the price.
Thomas·A month ago
I had my watch stolen in front of the hotel, and when I reported it they showed no courtesy or even a minimal apology.
Antonio·A month ago
Every single employee was spectacularly kind and efficient. The location is a 5 minute walk to the tube. Lots of good restaurants nearby. A couple of very minor things. There is no hair dryer outlet in the bathroom so I had to use the entry hall area which was a little dark. The love seat and armchair need to be more comfortable. There are many light switches and it’s hard to tell what each is for. A little cheat sheet would be helpful
Nancy·A month ago