“Do not bring children here!”
Do not bring your children here! Proceed booking this hotel with caution! My husband and I brought our 3 children (1 only 7 months old) on our beach trip here thinking it would be a nice stay for a few days. We reserved 2 separate non smoking rooms. First on our way, I called to ask the front desk what time we could check in. None of the numbers listed were in service. When we arrived, we were very disappointed with the following. The rooms were filled with cigarette and weed smell. You could see mold and rust buildup all below the fridges. There were wet spots on the rug that my son described as "soggy wet onions". The rugged floors were filthy with burn marks and dirt/crumbs. We had to make them keep their shoes on while they were in the rooms. The bed sheets were covered in stains and hair when we pulled back the sheets. In the bathroom, the door didnt close. Turning on the bathtub, in one room the shower head was hanging out of the wall and shook while running, while the other tub did not drain properly. Also, the floors became soaked every time you turned on the shower. The towels they did give us were small and only 2 per room. When we requested more, they made us return the ones already there before giving us any. Day 1 we spoke with the office staff and they told us they were booked and that there was no way to accommodate any of the issues at hand, and gave us a set of sheets for us to make the beds ourselves. My husband saw a sign behind the front desk that said "We have roaches" that was warning the employees not to eat on site. The employee there was eating. When we checked out, we were told a manager would contact us. We have received no contact yet. P.S. Our luggage still carries the smell of cigarette and weed smell even after being home
MandieA month ago