The elevator had a breakdown, and we’re scared to stay there again.
SurichaiA week ago
Just a moment…
★★★★★·Malacca·7.9
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or just type it — “around the 20th, three nights”
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Located in the heart of Melaka City, the 4-star Hatten Hotel Melaka is a 15-minute walk from Jonker Street. This property features an outdoor pool, Chatterz restaurant, and elegant rooms with free internet, floor-to-ceiling windows, and 2 flat-screen TVs. Linked to Dataran Pahlawan via an indoor air-conditioned bridge, it's near A Famosa, Menara Taming Sari, and the Baba & Nyonya Heritage Museum.
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How guests rate the property, aspect by aspect.
The elevator had a breakdown, and we’re scared to stay there again.
Surichai·A week ago
The location is strategic. Nothing else to note.
Mohd·A week ago
The place was clean and comfortable.
Ezhilarasi·A week ago
It’s centrally located, but the service was terrible. My room didn’t come with a welcome drink or a fruit platter, and I had to call room service to ask for them. The fruits were not fresh, the nasi lemak rice was undercooked, and we had to call the chef. The buffet quality was below par. The room felt a bit dated. I liked nothing about my stay at Hatten except the location. I don’t understand the purpose of the premier lounge for premier guests; the terms said it was free use, yet it’s just a section with sofas and tables where anyone can sit. There’s no pool‑side bar to lounge and order drinks, or at least a menu.
Abdul·A week ago
Prime location to prime tourist location, 2 shopping malls just directly behind and opposite the hotel. We found bugs crawling on the bathroom floor, and also cockroaches at the pantry area inside our room
Ng·2 weeks ago