The staff are spectacularly attentive and very helpful. The pool selection is limited and there are few entertainment centers.
Dianeli2 weeks ago
★★★★·Puerto Plata·7.0
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or just type it — “around the 20th, three nights”
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Viva Heavens by Wyndham, A Trademark All-Inclusive, is set in San Felipe de Puerto Plata, 4.3 miles from Fortaleza San Felipe. The resort features an outdoor pool, terrace, and several on-site restaurants. Rooms include a TV, private bathroom, safe, and coffee maker. Guests enjoy unlimited a la carte dining, free WiFi, and access to a private beach, tennis courts, and sister property Viva Tangerine.
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How guests rate the property, aspect by aspect.
The staff are spectacularly attentive and very helpful. The pool selection is limited and there are few entertainment centers.
Dianeli·2 weeks ago
I paid a decent price, but the room upgrade was only to one of the better ones, still only worth about 8 out of 10. I’d read that the facilities were rated from regular to good, and sometimes people aren’t fair or are too demanding, forgetting that I’m paying half of what I’d pay in Punta Cana or Bayahibe, but the bathroom experience confirmed that. Even an 8/10 feels generous. Everything else was spotless.
Samuel·A month ago
The restaurants were a perfect 10/10, and everything else was fine.
Diana·A month ago
Everything is close and very clean, but the food could use more variety.
Franklin·A month ago
The hotel is very pretty, clean, and the staff is very friendly. The cleanliness and attention to detail in the room when we arrived were great—thanks. The food is good but repetitive, the bar is far from the pool making it awkward to get drinks, and it’s hard to book a table at the à la carte restaurants. That’s my humble opinion.
Elvira·A month ago