“Muchas gracias”
I had a booking issue, but they handled it in ten minutes, even though they didn't have to, showing great empathy for the guest, unbeatable!
Eduardo3 weeks ago
Just a moment…
★★★·Trujillo·7.6
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or just type it — “around the 20th, three nights”
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Gran Bolivar Hotel offers bright, cream‑colored rooms with air conditioning, flat‑screen TVs, work desks, and private bathrooms stocked with toiletries. Located just four blocks from Trujillo’s main square and 100 m from Pizarro Walk, it provides free Wi‑Fi and a gym. Guests enjoy a full American breakfast and international dishes at El Carabobo Restaurant. The airport is a 15‑minute drive.
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How guests rate the property, aspect by aspect.
I had a booking issue, but they handled it in ten minutes, even though they didn't have to, showing great empathy for the guest, unbeatable!
Eduardo·3 weeks ago
Facilities in general. Noise management
Richie·3 weeks ago
Everything was clean and tidy, and the staff were friendly; the only hiccup was that the bathroom sink didn’t give regular water flow, just a trickle, and the shower knobs could use better temperature control.
Erika·3 weeks ago
I was moved to three different rooms because each one had problems; they were all uncomfortable and the showers didn’t work properly.
Henri·3 weeks ago
The breakfast was disappointing—very sparse, as if it existed but was untouchable, with only five slices of turkey for fifteen people.
Luis·A month ago