The front‑desk staff were extremely friendly and enthusiastic!
Shu-fang5 months ago
Just a moment…
★★★★·Xiamen·8.3
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or just type it — “around the 20th, three nights”
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The Grand Mercure Xiamen Downtown hotel boasts a prime location, close to Panji International Centre and Mingfa Plaza, with easy access to Zhongshan Road Commercial Street and Gulangyu Island. Modern rooms feature free Wi-Fi, a fitness centre, and parking. Two on-site restaurants, Triumph and a Chinese eatery, offer diverse dining options, with stunning city views.
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How guests rate the property, aspect by aspect.
The front‑desk staff were extremely friendly and enthusiastic!
Shu-fang·5 months ago
The location and surroundings were good, yet the staff’s responsiveness was lacking; we had booked the free‑welcome fruit & metro option but received no fruit in our rooms, and when we asked, they simply apologized. The rooms feel a bit dated, especially the toilets and shower areas, which need refurbishment.
Chalermpan·6 months ago
The hotel sits right in the city center, but the reception staff do not speak English and the Wi‑Fi is not very good.
Mikhail·8 months ago
I loved the location, it was right where I wanted to be, and the breakfast was top-notch. The staff were super friendly and helpful too. My only concern is the bathroom - it needs a handrail for older guests like myself, it would make it so much safer.
Pablo·A year ago
Overall, things were pretty okay, but there were some issues with the billing. They forced an upgrade on me and then charged me twice, which was pretty frustrating. I had to sort out a refund and it was a bit of a hassle.
Deea·A year ago