“Bad customer service & communication”
I never stayed. I messaged the hotel multiple times before arrival and they never replied. Awful customer service/communication, so I never turned up.
BeverleyA week ago
Just a moment…
★★★·Surat Thani·7.9
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or just type it — “around the 20th, three nights”
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S.22 Hotel Suratthani, Makhamtia, offers air‑conditioned family rooms with private bathrooms, city views, work desks, TVs, and free toiletries. A modern restaurant serves Thai buffet breakfasts, while a coffee shop and outdoor terrace provide casual dining. The property features free Wi‑Fi, a lounge, 24‑hour front desk, private parking, and a paid shuttle.
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How guests rate the property, aspect by aspect.
I never stayed. I messaged the hotel multiple times before arrival and they never replied. Awful customer service/communication, so I never turned up.
Beverley·A week ago
Parking was great.
Soontrakorn·3 weeks ago
The room was clean, the hair dryer was handy, and getting around was convenient. The air conditioning didn't cool the room enough and the bed left my back sore.
Thiriya·4 weeks ago
The location was excellent, comfortable, and made it easy to grab food or head to key stations like the city center or the main square. The conference hall was huge and spacious. At night there was occasional outside noise, but overall it was fine.
Khongsomchit·A month ago
This is my second stay; the rooms are spacious and clean, the lighting is good (not that cold white light), the bathroom is spotless…the area is quiet. Within walking distance there’s a massage place, a lakeside restaurant, and a couple more spots.
Юлия·A month ago