Nothing. Because there was no one. I waited outside and there was nobody there. The place doesn’t exist.
Engelbrecht4 days ago
Just a moment…
Hanoi·5.3
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or just type it — “around the 20th, three nights”
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30 m² · 1 queen bed
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Viet Stay An Duong 2 – West Lake Home offers spacious, air‑conditioned rooms with private balconies, bidet, shower, TV and wardrobe. Guests enjoy a terrace, free Wi‑Fi, and city views. Located 13 minutes from West Lake, near Quan Thanh Temple (1.6 km) and Ho Chi Minh Mausoleum (2.5 km), with multilingual staff and easy airport access.
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How guests rate the property, aspect by aspect.
Nothing. Because there was no one. I waited outside and there was nobody there. The place doesn’t exist.
Engelbrecht·4 days ago
The place was clean and the AC worked fine, but it was a bit confusing to navigate.
Dan·5 months ago
There was nothing good, and everything was lacking.
Liang·7 months ago
There was no one at the front desk, the hotel was closed, and I had to call and wait on the street with all my luggage while the staff tried to find a room that wasn't ready; when we finally moved to another unprepared room, the staff forced us to clean up while we waited outside, so we left. Everything was terrible: bad staff, no organization, no reception, and I wondered if the hotel even existed.
Jean-philippe·7 months ago
The neighborhood was residential, but the place was dirty—stains on the sheets and bathroom walls, a filthy bathroom, and a moldy smell in the room. We asked for fresh sheets and they were provided, so we checked out early and didn't stay another night. A portable charger was left behind and the manager didn't give a satisfactory reply. The main door couldn't close properly, the closet was dusty, and we felt cold at night.
Senead·8 months ago