“Booked 3 rooms for 3 nights and 1 hour before check in they cancelled the room”
They cancelled the room at the last minute.
Sharat4 weeks ago
★★·Chennai·7.4
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or just type it — “around the 20th, three nights”
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Hotel Raaj Grand in Chennai offers spacious family rooms with air‑conditioning, private bathrooms, city views, dining tables, work desks, and free toiletries. Guests enjoy a terrace, on‑site restaurant, free Wi‑Fi, sofa bed, seating area, and electric kettle. Located just 4 km from Chennai International Airport, it provides easy access to public transport and attentive service.
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How guests rate the property, aspect by aspect.
They cancelled the room at the last minute.
Sharat·4 weeks ago
The best part is the proximity to the nearest business and IT offices; the room is just okay and the bathroom is clean. However, it’s not worth the price—firstly the Wi‑Fi is almost nonexistent, there are no towels, water is chargeable, and there are no cups, plates, or glasses. Cleanliness is only average, the place feels run‑down, and you shouldn’t expect much. It’s only suitable for a place to sleep with AC. There are no toothbrushes, toothpaste, or other toiletries. The bed sheets were clean but mine had some stains. The staff were helpful and listened to you; the manager is understanding and helpful, but the others are not. I had to pay for late checkout even though they had confirmed it was fine to leave at 10:30 AM, while the official checkout is 12:00 PM because I booked online.
Jeffery·A month ago
Pathetic property, pathetic service, pathetic facilities, the lift wasn’t working, AC down, housekeeping absent—a big mess; I’d suggest removing this property from your portal. Nothing else to like or write about.
Charudatta·3 months ago
Room quality was pathetic, very dirty, no restaurant, they are taking everything from outside and charging heavily.
Prashant·3 months ago
The service was good.
Anushiya·6 months ago