“I booked a room with parking, & they made me pay for parking, now we are disputing the charge”
The spot was decent, but the staff were unhelpful and ended up charging me for parking even though my reservation included it.
RonaldA week ago
★★★·Lancaster·7.8
01
or just type it — “around the 20th, three nights”
02
03
The Holiday Inn Lancaster by IHG features spacious guest rooms and expansive banquet and outdoor terrace spaces in Downtown Lancaster. The hotel offers a restaurant, 24-hour front desk, shared lounge, free Wi-Fi, indoor pool, and fitness center. Business center and Imperial Restaurant with breakfast and dinner options are available. Nearby attractions include Fulton Theatre, Central Market, and Lancaster County Convention Center.
04
05
06
How guests rate the property, aspect by aspect.
The spot was decent, but the staff were unhelpful and ended up charging me for parking even though my reservation included it.
Ronald·A week ago
The front desk, restaurant, and breakfast staff were all very friendly, the rooms were spotless, and breakfast was excellent, though the cost felt steep.
Sandralee·3 weeks ago
I stayed in downtown Lancaster, but there were a few homeless people in the vicinity.
Albert·A month ago
I was annoyed by the noise from other guests and the housekeeping crew.
Nita·A month ago
The location and front desk were appealing, yet the shower wouldn’t drain, the air conditioner was noisy, and I had to reset the door key every day.
Crystal·A month ago