“設備は古くて使えない”
The site was convenient and the staff handled us politely, yet the air‑conditioning performed poorly and the heated toilet seat was broken, rendering it unusable.
Seiki4 months ago
Just a moment…
★★★★·Osaka·7.3
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or just type it — “around the 20th, three nights”
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The IP City Hotel Osaka - Imperial Palace Group offers comfortable rooms with air-conditioning, private bathrooms, city or quiet street views, and modern amenities like free WiFi, flat-screen TVs, and work desks. The hotel features a bar, 24-hour front desk, concierge service, and luggage storage, along with a lift, dining area, and kitchen. It's a 4-minute walk from Shinsaibashi Station and near Namba Shrine and Shinsaibashi Shopping Arcade.
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How guests rate the property, aspect by aspect.
The site was convenient and the staff handled us politely, yet the air‑conditioning performed poorly and the heated toilet seat was broken, rendering it unusable.
Seiki·4 months ago
The hotel is conveniently located and the staff are very enthusiastic.
Jinyu·5 months ago
The location was good and the staff were great, yet the service was just adequate and it was a good value for money.
Matt·5 months ago
I noticed a lot of foreign guests among the staff, all of whom were courteous and helpful; the room supplied bottled water, the shower had solid pressure, and it was close to Shinsaibashi Station. On the downside, the morning bread selection was tiny, the bread area cramped, and when someone in front was toasting, the line never moved, so I left without any bread; also, the property felt old—there was no hair‑dryer or cotton swabs, which I would have liked for ear cleaning after a bath.
Chikako·5 months ago
The staff were extremely friendly, and there were no negatives to mention.
ちひろ·10 months ago