“إقامة رائعة”
The staff greeted us wonderfully, and the views were stunning and unique. However, the breakfast lacked variety because most dishes were Asian, and the prices were higher than before.
Abdullah2 months ago
★★★★★·Cianjur·8.6
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or just type it — “around the 20th, three nights”
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The Grand Aston Puncak Hotel & Resort in Puncak offers a 5-star experience amidst a serene garden setting with mountain views. Spacious rooms feature air-conditioning, private bathrooms, and modern amenities like tea makers, refrigerators, and work desks. The hotel serves halal breakfast buffets and offers free on-site parking, with attractions like Jungleland Adventure Theme Park and Cibodas Botanical Garden nearby.
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How guests rate the property, aspect by aspect.
The staff greeted us wonderfully, and the views were stunning and unique. However, the breakfast lacked variety because most dishes were Asian, and the prices were higher than before.
Abdullah·2 months ago
The only highlight was the outdoor garden. The cleanliness and service level did not meet the required standard.
Ahmed·2 months ago
The staff were cooperative, but the rooms were poorly clean, with four rooms having dirty linens and towels, no sound insulation causing constant noise, and the breakfast fell short of expectations. The hotel’s facilities were modest and did not justify a five‑star rating.
Dr·2 months ago
Everyone was friendly and understanding, and each staff member tried to help you; the check‑in process was quick, especially thanks to the courteous and friendly Panji. The breakfast quality did not match what you’d expect from a 5‑star licensed hotel, the reception furniture was dirty—particularly the fabric—and most furnishings and décor were wood‑based. Bathroom towel hygiene was old, and some were unclean despite that.
Al·2 months ago
The hotel’s location and services were good, but the price was high, the rooms were small, and the soundproofing between rooms was weak—we could hear the neighboring room.
تركي·2 months ago