Excellent stay
PremA year ago
★★★·Ooty·6.6
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or just type it — “around the 20th, three nights”
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Chalets Resort Masinagudi, perched near Ooty, features a swimming pool with panoramic mountain views, a lush garden, terrace, outdoor fireplace, and hot tub. Family rooms include a children’s playground, squash court, badminton gear, and bicycle parking. The on‑site restaurant offers Indian, American, Asian, and barbecue dishes, catering to halal, vegetarian, vegan, and dairy‑free diets. Free private parking, private check‑in, and a paid airport shuttle complete the experience.
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How guests rate the property, aspect by aspect.
Excellent stay
Prem·A year ago
If you’re heading to the tiger reserve and want to see elephants, this spot is perfect, but if Ooty is on your list, I’d steer clear because it’s a long way from there. A weird scheme is happening in Ooty, especially for those driving their own cars. We drove from Masinagudi to Ooty, but on the way back the police blocked our route, demanded an Ooty license, and only let local drivers pass—who charge 1200 for the same trip. If you refuse to pay, you must take an alternate path that’s 65 km farther, and that road shuts after 9 pm. We ran into the same issue, arrived late at the gates, and ended up sleeping in our car all night. I’m giving this resort a low score because the communication broke down and they didn’t help even after we sent them our live location.
Abhishek·A year ago
The service was solid, especially the ground staff who did a great job.
Sabari·A year ago
Where do I even begin? The management shows zero respect for the property. While the MD was traveling in Mumbai, his team didn’t even know we had a booking and made us wait over an hour while he was too busy to answer calls. They had no idea which rooms to assign and handed us dark, murky rooms. The room itself was stinky, damp, and claustrophobic. On top of that, we ordered mutton curry but were served dog food. The staff seemed clueless, and it’s clear the management, if there is any, doesn’t care.
Abhishek·2 years ago
The food quality could use a boost, but overall it was okay.
Poonam·2 years ago