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Best Western Palace Hotel & Casino

Name: Best Western Palace Hotel & Casino
Address: Central Promenade, Douglas, Great Britain, England, IM2 4NA, United Kingdom
Telephone: +441624662662

★★★★·Great Britain·7.5

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Dates

Oct – Nov 2026

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Rooms

Overview

The Best Western Palace Hotel & Casino, located on the Victorian Promenade, overlooks Douglas Bay and features the Isle of Man's only licensed casino. The hotel boasts a panoramic sea view restaurant, health club with indoor pool, and bright contemporary rooms with work desks, free WiFi, and tea/coffee making facilities. A Paragon Bar and Restaurant serves breakfasts, lunches, and evening carveries.

Amenities

Food & Drink

Bar / lounge

Wellness & Spa

Spa & wellness centre
Sauna
Steam room
Hot tub / Jacuzzi

Fitness & Recreation

Gym / fitness centre

Location

Beachfront
Beach access

Activities

Golf course nearby
Tours & rentals

Nightlife

Casino

Family & Kids

Family rooms

Business & Events

Business centre
Meeting/banquet facilities
Fax/photocopying

Reception

24-hour front desk
Luggage storage

Services

Daily housekeeping
Housekeeping on request
Laundry service
Wake-up service

Parking

On-site parking
Accessible parking

Connectivity

Internet available

Room Climate

Heating

Room Features

Room comfort features

Accessibility

Lift / elevator

Safety & Security

Safety & security features
Hand sanitizer available

Policies

Property policies

Location and surroundings

Reviews

7.5

How guests rate the property, aspect by aspect.

“Realy nice stay saw what we went to see ie TT races”

The location, the food, and the bar are all great.

Rutledge4 days ago

“Great setting But the hotel needs a facelift”

The setting is great. The room was cold, the radiator was only lukewarm, and the hotel itself feels tired.

John5 days ago

Breakfast and the bar are good, but the entrance looks a bit scruffy.

CathyA week ago

I chose the location for the health club. The steam room in the club was broken, condiments weren't refilled daily, towels weren't changed, there were no sockets by the bed, and the TV should have been mounted on the wall. I should have booked a Seaview room instead of a carpark view. It was very noisy at the back in the morning.

JohnA week ago

“A good stay in very comfortable surroundings”

Great views on the promenade side and a great breakfast selection. Liked it all

GaryA week ago

Best Western Palace Hotel & Casino

★★★★·Great Britain·7.5