“Found roaches was never offered a partial refund or a refund anything for the inconvenience”
One thing we’d liked about the property was the location, but and Crown resort are very disappointing because our unit was infested with roaches . We checked in 403 a and we left to eat dinner when we returned. It was after 9 pm and we found roaches in the unit. There was no one to contact after that time unless you had a toilet leak or water leak ( we killed as many roaches as we could find and ended up having to stay the night )we notify the Resort the next morning we were moved to a different unit, but when discussed the first night with and Crown resort. Crown resort, lied, and told that we were immediately moved from the unit on day one which is not true believe them and no one agreed to give us a refund
Missy2 weeks ago