“Lacking polish”
The design is stylish. The décor is starting to look a bit worn, and the service quality varies a lot.
AmandaA month ago
★★★★★·Savannah·8.9
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or just type it — “around the 20th, three nights”
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Municipal Grand offers a 5‑star experience in Savannah’s historic center, featuring a rooftop pool, fitness centre, sun terrace, restaurant, bar, and complimentary Wi‑Fi. Guest rooms include bathrobes, coffee/tea makers, minibars, and 24‑hour room service. Steps from Oglethorpe Square and near Johnson Square, the hotel provides easy access to the Owens‑Thomas Museum, City Market, and a 14 km airport shuttle.
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How guests rate the property, aspect by aspect.
The design is stylish. The décor is starting to look a bit worn, and the service quality varies a lot.
Amanda·A month ago
The location is excellent, the hotel is very chic, the bar and rooftop pool are beautiful. The food and drinks are lovely with a great happy hour. The staff are super friendly and helpful. Great spot, James. The bedroom is nice but a bit small.
James·A month ago
I loved the design and the location. The cocktails were great too. Nothing else to add.
Cécile·2 months ago
The building itself looked stunning, and we were thrilled with our room, the food, and how friendly the check‑in staff were. I had flagged my birthday in the reservation, yet neither the arrival nor departure staff mentioned it, which felt like a missed detail for the price I paid. Some staff interactions, especially with room service and when we bumped into people around the property, were less polished than they could have been. The pool area lacked attentiveness; we had to request that our umbrellas be opened and were not offered any food or drinks until we asked what was available.
Ashley·2 months ago
The rooms were beautifully furnished, very clean, and spacious. The location was excellent, everything within walking distance. The small pool offered tasty lunch options. Valet parking was available for $55 a day. The only downside was the price, especially since breakfast was not included.
Li·3 months ago