The staff were consistently friendly and helpful, yet I felt the hotel might cater more to patients and their relatives because of the nearby clinic, which could explain the lack of focus on cleanliness and condition. I stayed two nights and cannot justify a 4‑star rating; it felt more like a 3‑star hotel. The room’s air was stuffy upon arrival, and there were foreign hairs on the sheets, so I had to cover the bed with a towel for two nights. The mattress was uncomfortable with noticeable springs, the toilet seat was loose and squeaked with every movement, and a glued‑on POPEL was found in the wardrobe. The shower was heavily moldy, making it a bad experience. Overall, the stay was disappointing, and the friendly staff couldn’t compensate for the cleanliness, hygiene, and room condition issues I expected from a 4‑star hotel.
Büsra·3 weeks ago