“Bien”
The staff were friendly and the location was great, but a constant alarm in the hotel’s surroundings kept me up all night and I couldn’t sleep.
Margarita3 weeks ago
Just a moment…
★★★★·Popayán·8.6
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or just type it: “around the 20th, three nights”
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Hotel Encanto in Popayan offers comfortable accommodations with family rooms, private bathrooms, and modern amenities like free WiFi and air-conditioning. The hotel features a modern restaurant serving local cuisine, a relaxing bar, and 24-hour front desk. Located 1 km from Guillermo León Valencia Airport, it provides easy access to Popayan Cathedral and Casa de la Cultura, with attentive staff and clean rooms.
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How guests rate the property, aspect by aspect.
The staff were friendly and the location was great, but a constant alarm in the hotel’s surroundings kept me up all night and I couldn’t sleep.
Margarita·3 weeks ago
Breakfast was very complete, delicious, and had many options. The staff were all very friendly and always ready to help and cooperate. The bed was very uncomfortable, it was soft in some places, not even, and that made it impossible to rest through the night. The same happened with the pillows, which were uncomfortable.
Edgar·A month ago
The hotel staff were excellent, always kind and attentive to every request. The facilities match what’s shown in the app, the location is central, very close to the Caldas park (clock tower), and a 20‑minute walk takes you to the little town of Patojo.
Erazo·2 months ago
Overall, it’s very good. It’s not right that they start cleaning rooms before the checkout time; they should wait until the guest has handed over the room.
William·2 months ago
Everything was good.
Jesus·3 months ago