“A very disappointing accommodation experience for me and my family.”
The water heater was non‑functional, the table was dusty, the pillows were poor, and staff were only on duty until 8:00 pm.
RosleeA month ago
Just a moment…
Kuala Terengganu·7.8
01
or just type it — “around the 20th, three nights”
02
03
Melur Inn, located in Tok Jembal, Kuala Terengganu, offers spacious family rooms with air‑conditioning, private bathrooms, parquet floors, work desks, TVs, and electric kettles. The property features a year‑round outdoor pool, waterpark, kids’ pool, free WiFi, a minimarket, and outdoor seating. Situated just 1 km from Sultan Mahmud Airport, it provides convenient access to local attractions.
04
05
06
How guests rate the property, aspect by aspect.
The water heater was non‑functional, the table was dusty, the pillows were poor, and staff were only on duty until 8:00 pm.
Roslee·A month ago
The room was spacious, great for a family trip, but the lift was missing and the stairs were too steep.
Nurin·A month ago
Nothing. Staff x kat situ, bila call lepas 8.00pm tak jawab jika ada emergency dan malam tu blackout agak lama juga. Esok dahla nak g convo anak semua orang tido tak cukup penat tau tak bila black out ni, nak tido macam mana panassssss. Sistem check in dan outvyangvtak mesra alam. Benci
Mohamad·A month ago
Bersih, staff bagus. Bilik besar. Kena invest utk pest control, sbb ada lipas2 kecik
W·11 months ago
I didn’t like it at all. The instructions were unclear, there was no receptionist, and no one answered when I called. The person who texted me to check out was rude. Everything else was bad, and a hotel that can afford a pool can’t afford an elevator. I would have rated it higher if the customer care hadn’t been so awful—her name is Haida. Please give clear instructions next time.
Jivaneswaran·11 months ago